Return Policy Page

Return & Refund Policy

At Med Nek, your health and safety are our top priorities. Please note the following regarding returns and exchanges:

Non-Returnable & Non-Exchangeable Items:
All medicines and healthcare products are strictly non-returnable and non-exchangeable once delivered, in accordance with safety and hygiene standards.
Order Accuracy:
Please ensure all order details are correct before confirming your purchase.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, report the issue within 24 hours of delivery, providing valid proof (photos or videos).
Resolution:
We reserve the right to review and resolve claims at our discretion to ensure fairness and customer satisfaction.